Conducting our activities in a way that is sensitive and responsive to our stakeholders' needs and concerns is vital for the long-term success of our business. We aim to nurture strong and long-lasting relationships with our stakeholders, maintaining a reputation for consistency and excellence.

We continue to employ a variety of methods to actively engage with our stakeholders groups. These include, among others, monitoring media reports; the Sierra Ombudsman; performing tenant, employee and visitor satisfaction surveys; and researching and engaging with local communities through Community Advisory Panels (CAPs).

Through these surveys, and other engagement mechanisms, our stakeholders provide us with valuable feedback that helps to shape many aspects of our business strategy, including CR. A selection of issues/concerns raised by our stakeholders and our response to these is provided below.